Legal Pages — Affiliate-Only Platform
Returns & Refunds Policy
Dealiroo is an affiliate-only platform. We do not sell, ship, or process payments.
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Important Legal Notice
Dealiroo (ABN: 97 365 197 082) is an affiliate-only platform. We do not sell products, accept payments, or fulfil orders. We cannot process returns or refunds on your behalf.
How This Works
When you click a link on Dealiroo, you are redirected to a third-party retailer’s website (such as Amazon, eBay, or AliExpress) to complete your purchase.
The contract of sale is between you and that retailer — not Dealiroo.
All returns, refunds, exchanges, and warranty claims must be handled directly with the retailer or service provider you purchased from, in accordance with their policies.
Your Consumer Rights
Depending on your location, you may have rights under applicable consumer protection laws.
Australian Consumers:
Under the Australian Consumer Law (ACL), you may be entitled to a repair, replacement, or refund if a product:
- Is not of acceptable quality
- Does not match its description
- Does not do what it was represented to do
These rights generally apply to purchases from Australian retailers. For purchases from international sellers, local laws and retailer policies may vary.
International Users (EU & USA):
Consumer rights vary by country or state. You should review the retailer’s policies and your local consumer protection laws for details regarding returns and refunds.
How to Start a Return
To request a return, refund, or exchange, please visit the website of the retailer where you made your purchase:
- Amazon: https://www.amazon.com/returns (or your local Amazon site)
- eBay: https://www.ebay.com/help/returns
- AliExpress: https://www.aliexpress.com/buyerprotection
For other retailers, please refer to their website’s Help or Contact section.
What We Cannot Do
Because Dealiroo is not the seller, we are unable to:
- Process or authorise refunds
- Issue replacement items
- Resolve disputes with sellers or delivery providers
- Access your order details or purchase history
Reporting Issues
If you believe a product or deal listed on Dealiroo was inaccurate or misleading, please contact us so we can review and improve our listings.
Questions or Concerns?
If you have questions or comments about this Returns & Refunds Policy, please contact our legal team. We typically respond within 2-3 business days.